Refund Policy
Next Wave Radar – Refund Policy
1. Subscription Cancellation
- Premium subscriptions can be canceled anytime via your account dashboard.
- No prorated refunds for partial billing periods after cancellation.
2. Refund Eligibility
- Full refunds are available within 3 days of initial purchase if auto-renewal hasn't occurred.
- Refunds for accidental renewals must be requested within 24 hours of charge date.
3. How to Request
- Email [email protected] with:
- Transaction ID
- Reason for request
- Account email
- We respond within 24 business hours
4. Processing Time
- Approved refunds appear in 5-10 business days (depending on PayPal/bank processing)
- Contact PayPal Support for transaction-specific inquiries
5. Non-Refundable Cases
- Account termination due to Terms of Service violations
- Special promotional/discounted subscriptions
- After 3-day cooling-off period
Last Updated: [04/2025]